Updated August 2021
1. What is Astat App
These legal terms (Norwegian law applies) are between you (the limited company, sole trader, and authorized users of the account) and Astat AS (Astat/us/we) and you agree to them by using the Astat app. Your Astat account is a Norwegian business current account and you mustn't use it for personal banking. You should read this document along with our data privacy notice.
2. How to contact us
You can contact us through the Astat app.Email us at [email protected]. Or send a letter to: Kirkegata 8, 3016 Drammen, Norway.
3. How we'll contact you
We'll contact you in Norwegian and/or English via the Astat app, or through your email, phone, business, or home address. Please let us know if any of these change. You're responsible for the actions of people authorised to use your account. You must be authorised by your business and be a director or sole trader owner to set up a business account. If authorised by your business, you can add anyone to share the account with you. If you give them admin permissions they'll be able to do everything you can (including making payments, adding other users, who can add other users), although ultimately you're responsible for their actions. You can add and manage user permissions in the Astat App.
Any admin user can give us instructions on behalf of all users. We won't ask for you to give instructions jointly unless it's to remove a user or close the account.
If we're aware there's a dispute between users we may ask for instructions to be given jointly or reject the instruction. We may freeze the account while we investigate the dispute, and may request evidence to confirm the dispute has been resolved. If you want to remove someone from the account, please contact us via the Astat app.
4. Making Payments
You need enough money in your account to make payments. But some transactions that would take your balance below zero may still go through and take you into an unarranged overdraft. If that happens, we'll let you know the amount you'll need to repay before the end of the day and you'll need to pay us back as soon as possible. You'll find information about unarranged overdraft fees on our fees and charges page. Joint account holders will be individually as well as jointly liable. This means we can ask any of you to pay back the money you owe us.
We may block your payments and/or prevent user access if:
5. Making Payments
Type of payment: Bank Transfers